Why do you make your hats out of hemp yarn?
Hemp is the world's premier renewable resource. Hemp is extremely efficient from an environmental perspective. Hemp needs no pesticides or herbicides because it is unpalatable to insects and it grows too quickly for any weed to compete. By contrast, cotton uses more pesticides than any other commercial crop, leaving the soil depleted. This means that half of the chemical runoff polluting our rivers and lakes come from cotton growing. Also hemp is a great feeling yarn and very comfortable to wear.

How long does it take to get a custom hat made?
Your order can take anywhere from one to two weeks to ship depending on how many orders are in front of yours. You can email us first if you like to see the lead time, most common time frame is after you order it takes one week till your hat ships and then shipping time of 2-4 days depending on where you live. Occasionally we are waiting on a shipment of yarn to reach us and this could delay your order by a couple days. We always keep good email contact with our customers.

I have a few thin strings popping out on my hat?
Hemp yarn is a long fiber material. You may have a couple of the stiffer fibers in the yarn pop out as the yarn softens. You can carefully trim these off with a sharp pair of scissors to keep your hat looking great.

What should I wash my hat with?
You can use your shampoo or laundry soap to freshen up your hat.We don't recommend washing it with other clothes because it can get smashed under all the weight, same with the dryer. Best way is to wash it in the sink and after that you can even soak it in some hair conditioner for 10 minutes to soften the yarn even more. Wash it all out and hang your hat to dry. To speed it up you can use a hair dryer. We have styrofoam heads that we put our hats on to dry. This works great for drying and storing your hat.

When I get my hat wet it seems to tighten up and get heavy?
Hemp absorbs lots of water, so when you get it wet it sort of swells up causing the stitches to tighten. As it dries and you stretch it over your head it will relax back to the original size.